Blue Route Support
Need help with the Blue Route app? We're happy to assist with walk tracking, assignments, notifications, account issues, and anything else.
Contact us
Email: mheneveld@csumb.edu
We typically respond within 1–2 business days. For urgent issues during a course, tell your instructor first — they can coordinate with us.
Common topics
- Track walks with GPS or indoor pedometer mode
- Sync Canvas assignments and quizzes
- Enable or disable push notifications
- Request account or data deletion
- Report a bug or suggest a feature